FAQs

Yes! You can transfer money to an external account by logging into Blaze Digital Banking. From the Transfer & Pay menu, select Manage External Accounts.

Once your external account has been added, it will appear as an option when selecting Transfer Money or Loan Payments from the Transfer & Pay menu.

To obtain the verbal payoff amount on your loan, please contact us by phone at 651.215.3500 or stop into your nearest Blaze branch.

You may mail a check made out to Blaze Credit Union with "payoff" and your loan number or VIN written in the memo line of the check to make a regular or overnight payment:

Regular Payment

Blaze Credit Union
PO Box 130670
Roseville, MN 55113

Overnight Payment

Blaze Credit Union
2025 Larpenteur Ave W
Falcon Heights, MN 55113

Please make sure Blaze has your current address on file so your certificate of title or lien release is sent to the correct address.

Dealerships Please Note: If you are in the Blaze dealership network, please reference our contact info in your application submission platform.

Request Online

Please complete the Payoff Statement Request form.

Request by Fax

Please fax a payoff request to 651.647.0582 and include the following information:

• Full name of primary borrower.
• Loan account number.
• Vehicle Identification Number (VIN).
• Payoff good-through date.
• Fax number or email you would like the payoff statement sent. 
• Signed third-party borrower authorization form.

Payment Protection

Please contact the Blaze Consumer Loan Servicing team directly at 651.215.3500 and choose option 3, then option 2, and finally option 1.

Guaranteed Asset Protection/Auto Deductible Reimbursement (GAP/ADR)

Please contact the Blaze Consumer Loan Servicing team directly at 651.215.3500 and choose option 3, then option 2, and finally option 1.

Vehicle Warranty through Route 66

Please call the Route 66 Repair Authorization Center at 800.808.0828.

No, we do not have a pre-payment penalty. If you are ready to pay off your vehicle loan early, visit the Manage My Consumer Loan page to get started.

If you are having financial hardship and are past due on your loan, please contact our Collections department at 651.215.3510. One of our representatives will help you with a solution.

Blaze also recommends LSS Financial Counseling, a certified nonprofit financial counseling service that has been providing free, nonjudgmental support and guidance for more than 35 years.

To request a letter of Guarantee from Blaze Credit Union, please email totalloss@blazecu.com or send a fax to 651.291.7769.

Your request for Letter of Guarantee should include a Settlement Breakdown and an Evaluation Report if available.

Blaze’s Lien Holder information is:

Blaze Credit Union
PO Box 130670
Roseville, MN 55113

Please ensure your coverage includes both comprehensive coverage and collision coverage. Your maximum deductible can be no more than $1,000.

The easiest and most secure way to submit your payment is through Blaze Digital Banking. Select the Transfer & Pay menu to get started.

For additional options, please visit our Manage Your Blaze Loan.

If you received a letter saying Blaze needs verification of your vehicle insurance, please visit the myinsuranceinfo.com site.

Make sure you are sending in a copy of your Declaration page of your policy and NOT a copy of your Insurance ID Card. Your Insurance ID Card does not have all of the required information, and it will not clear the issue.

The site may ask for a Reference ID number. If you received a mailing it will include that number on the letter. If you don’t have a reference ID number, please click "I don’t have ID reference number."

Alternatively, you can send your insurance declaration page to the below email or fax if you cannot upload it to the website.

• Fax: 651.294.7769
• Email: docsend@fmq.alliedsolutions.net

If your loan has had insurance placed, allow 2-3 weeks for your refund to go back to your loan and for your monthly payment to be adjusted back to the original amount.