From new branches to innovative technologies, to enhanced service and a broader product portfolio, Blaze Credit Union is driven to continue bringing you more on our path to being Minnesota’s Best.
On October 7, 2024, we will be finalizing our conversion to a new, upgraded core system and digital banking platform to provide a solid foundation for future growth. Because Blaze is currently operating two separate core and digital banking systems, moving legacy SPIRE into legacy Hiway's core operating and digital banking systems ensures a seamless experience for our members, consistency for our associates, and will help us realize many efficiencies.
That means we’re able to keep our deposit and loan rates competitive, and to provide additional and improved access - including a continued expansion of our branch network, as well as enhanced digital banking technology.
What is a Core System?
Simply put, a core system – like your physical core – is the power center for everything we do at Blaze. Our core is the internal software system we use to manage your accounts and transactions, as well as keep it all safe and secure.
You should already be receiving communications by mail, email, and within Blaze Digital Banking that reference CORE24 to keep you updated on the system conversion.
If you are not receiving these communications, please contact us.
What is Changing?
Many changes will take place behind the scenes, though there will be a few you’ll notice.
Account & Member Numbers
Your current direct deposits, automatic payments, and withdrawals will continue to work as usual.
Members with Legacy SPIRE Accounts
If you have multiple member numbers (currently shown on statements as "account numbers"), your accounts will be combined under one member number based on your most active membership (the membership with the highest number of transactions).
An “800” will be placed in front of your surviving member number. For example, if your surviving member number is 123456, it will be 800123456 after October 7.
The 14 digit MICR number will become your account number(s), which will appear on your statement. (To view your current MICR numbers in digital banking click on the account title > view details)
Members with Legacy SPIRE & Legacy Hiway Accounts
If your legacy Hiway membership is still open at the time of conversion, your legacy Hiway member number will become your surviving member number, replacing any legacy SPIRE member number(s) you may have.
Digital Banking
All Blaze members will be moving to legacy Hiway’s digital banking platform. If you already have a legacy Hiway account and digital banking login, you will continue to use your legacy Hiway digital banking platform and credentials after the conversion. If not, we will be communicating around when you should anticipate a move to the new digital platform.
Note: For security purposes, be sure to log in from the Banking Login card on blazecu.com or the Blaze Mobile app. We also recommend setting your device to automatically install new app updates to be sure you are using our latest mobile app.
Disclosure Updates
As we prepare to migrate members onto one core system and digital banking platform on October 7, 2024, there will be some changes to accounts, fees and disclosures.
What's Staying the Same?
Though you'll experience some changes, many things are staying the same.
Debit & Credit Cards
No matter if you have a SPIRE, Hiway, or Blaze debit or credit card, you will continue to use them as you do now.
If you haven't received one yet, you'll get a Blaze-branded debit and/or credit card when your existing card hits its expiration date.
Checks
No matter which institution's name is on them, they will continue to process indefinitely — no need to use them up or throw them out.
Safety & Security
Our top priority is to ensure the security of your accounts, and we will continue to meet or exceed industry and regulatory requirements.
Please know we chose to work with a global leader in financial services technology solutions, one that services over 12,000 organizations worldwide – including credit unions, banks, and insurance companies.
Important Dates & To-Dos
In the coming weeks, we will add more details on how you'll want to prepare for Monday, October 7.
Many changes will take place behind the scenes, though there will be a few you’ll want to take notice.